No-Touch Order Assignment
- ser_hcskb_api
Analytics
No-Touch Order (NTO) assignment method allows a transport owner to request a confirmation from one carrier that the carrier will execute the transport. This mode of transport assignment is generally based on a price agreement with the carrier.
These fields have to specifically set for this flow on Transport Order:
Field | Description | Value / Example |
|---|---|---|
status | Transport status | NTO |
carrier_creditor_number | Creditor number of an assigned carrier | Mandatory for No-Touch Order assignment method without Automatic Carrier Allocation feature, leave it empty otherwise |
acceptance_deadline | A deadline to accept a transport or place an offer | 2023-01-01T12:00:00Z The Deadline is exactly the time stamp in the provided time zone offset |
Note, a transport can be assigned to a carrier when there is an established relation known to Transporeon between the carrier and the transport owner. If your company has own fleet, please notify Transporeon project team to configure your company accordingly. Matching of creditor number is case-sensitive.
The carrier, received an NTO request, can accept it within the given acceptance deadline, defined by the transport owner. The transport is assigned to the carrier as a result.
If the carrier declines the execution of the transport or does not react within the given deadline, the shipper or LSP customer can assign the transport to another carrier. To do so, use the same transport message with a new carrier creditor number. Transporeon platform will cancel the existing transport in the background and create a new one, assigned to the new carrier.
If instead of placing another No-Touch Order you want to use Best Carrier bidding, it can be done in Transporeon UI manually or via SSI in two steps:
Cancel the transport pushing the transport DTO with ‘status’ attribute set to “D”
Send the best carrier transport as described in the next section.