Knowledge Base for Customers

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Add/delete/edit Transporeon Event Management statuses
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Allocate a vehicle
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Allocate a vehicle to provide visibility
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Apply and save filters
Autonomous Procurement
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Buy Carrier Premium Account (CPA)
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Change language in Help Center - Customer Services
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Change the language
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Check if an offer was accepted
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Clear cache and cookies
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Decline accepted transport
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Extend user roles
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Fill your Freight Procurement profile
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Find your customer number
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Gain more businesses on the Transporeon platform
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Get connected to a new shipper
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Get training materials and support
Help Center System instruction manual
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Invite carriers to your Visibility Network
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Link between Transporeon and in-house system
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Lock/unlock a time slot
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Manage your Transporeon Freight Procurement users
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Manage your transport emissions with Carbon Visibility
Participate in tender
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Place offers to a transport
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Provide real-time visibility
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Register a carrier account for Transporeon Freight Procurement
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Register on the platform
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Register on Visibility
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Request new users
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Reset password
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Separate account or multiple accounts for each platform
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Set up e-mail notifications
Support phone numbers and support times
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Transporeon modules
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Update carrier contract
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Update your Platform User Agreement/Service Agreement
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Upload additional transports to the Carbon Visibility dashboard
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Use Transporeon Trucker as a visibility solution
Freight Audit

Knowledge Base for Customers

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